Our refund and return policy is valid for 30 days. We cannot offer a full refund or exchange if more than 30 days have passed since your purchase.
To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.
Items Not Eligible for Return/Refund:
- Opened, used, damaged, or soiled trash bags
- Custom-printed, custom-sized, or personalized items (non-defective)
- Clearance, sale, or promotional items (non-defective)
- Items returned due to personal preference after opening/use
Partial Refund Scenarios:
- Items with minor defects that do not affect functionality, after opening/use
- Minor outer packaging damage that does not impact the product
- Items damaged due to improper storage or handling
Proof of purchase (receipt or order confirmation) is required to process returns. Do not return items directly to the manufacturer.
Return Process:
Contact customer service within 30 days of delivery with your order number, return reason, and item photos. Once approved, we will provide a return address. Refunds will be processed within 3-5 business days after we receive and inspect the item.
- Customers cover return shipping for non-defective items. We cover shipping for defective/incorrect items.
If you receive damaged, leaking, or incorrect items, contact us within 48 hours of delivery for a full refund or free replacement.
All final decisions rest with PLASTICSPOWER.
Need help?
Contact us at Qiyuan199705@gmail.com for questions related to refunds and returns.